Business IT Support Services
SplashDict provides efficient Business IT Support services to our customers. We can make you more money, save you more time, research the right technology for you, fix any technical problems, assist with cloud migrations, implement data management solutions and more.
We architect, implement, manage and secure IT solutions that help you achieve your most ambitious goals.
From day-to-day advice and troubleshooting to complex problem diagnosis and resolution, we can provide fully managed IT support services and straightforward Service Level Agreements.
Our complementary IT support services can help enhance your capabilities, integrating seamlessly with your team and adding technical expertise when and where you need it.
We’ll integrate seamlessly to extend and enhance your internal resources and technical capabilities adding stability and value to your IT operations.
We have extensive experience working with SMEs and large enterprises spanning a variety of industries. Whether you are looking for fully managed services, cloud-hosted or hybrid solutions, or simple licensed services such as Microsoft 365, we will help you transform your business into the modern, efficient workplace you are striving for.
Who needs Business I.T Support service?
Hiring an in-house IT team can increase the financial burden in the short-term. This is one of the common reasons why small and mid-sized companies need IT managed services.
To leverage an in-house team’s productivity, large companies also take support from SplashDict. This allows their internal team to focus on important tasks.
Though there are no strict parameters on who needs managed IT services in the era of digitalization, these questions can be helpful in deciding if you should outsource these services:
- Are you having trouble managing your online business?
- Do you need IT services?
- Is your company lacking IT operations?
- Do you want to migrate to the latest IT trends?
Main benefits of Business I.T Support
- Around-the-Clock Technical Support: When you hire us for business IT support services, you’ll no longer have to stress trying to get help if your network slows down or you have a system crash. We are available remotely any time of the day. Even if you just have a simple question, you can rest assured you’ll get an expert’s advice when you need it.
- Better Productivity: Not having to worry about taking care of IT problems will free you and your staff up to focus on core business activities. Keeping your system up as much as possible will help you better meet your customers’ needs and avoid financial and reputation issues.
- Cost Savings: Choosing business IT services can also help your company save money. Since you can customize your service plan to minimize expenses, you should pay a lot less than you would for a full-time IT professional. You also save on recruitment costs, employee benefits, and the space and equipment an IT professional would need at your business.
- Boosted Security: Our managed IT services help you safeguard your data and equipment through regular software updates, security mechanisms, and system backups. We'll also make sure your data doesn’t get destroyed or compromised.
- Flexibility for Your Business: Your business may have just started out and need limited support for a few users. But the great thing about business IT services if that - they’re scalable as your business expands, so upgrading to a more comprehensive support option is quite simple.
Our Business I.T Support Services
There are many IT services that can benefit businesses and help them operate smoothly and efficiently.
Website Design & Development Services
We help businesses like yours define what makes them unique and turn that into a best-in-class online experience.
SplashDict's website design services and solutions finetune every aspect of your site to better support your marketing and commercial goals in a constantly shifting digital landscape.
We use our years of experience and keen understanding of search engine optimization and content marketing best practices to tailor every web design project – whether it’s a simple redesign or full teardown – to increase search ranking, online visibility and engagement metrics.
From personal, company or organization websites, we customize your details with high professionalism and brand your online presence properly.
Managed Domains
Having a valid, correctly registered domain name will help ensure that your email, web presence and IT security are reliable and protected.
Without it, any web presence you have will be lost: customers and suppliers will not be able to find you on the Internet. This is inconvenient, but could easily lead to embarrassment, loss of reputation and business.
We manage and maintain your company domains taking care of any registration and renewals on your behalf.
Microsoft Office 365 Solutions
We’ll help you choose the right plan for your business’s needs and provide support that’s tailored to you. Whether you need help with the migration process or end-to-end project management for the installation, we’ll make it easy.
Between monitoring your license usage, promoting end-user adoption and staying current with updates, there’s a lot to coordinate. Our Managed Office 365 service helps you stay on top of every detail.
- Consultancy, advice and planning.
- Licencing.
- Migration and integration.
- Training.
- Ongoing support and management.
Google Workspace Support
From Google Workspace support and training to best practices, license management and ongoing health checks, SplashDict is your trusted Google Workspace expert and consultant.
- Google Workspace Trials, Evaluations, discount codes and License Resale.
- Google Workspace Setup and onboarding.
- Google Workspace Migration (Data and Email Migration).
- Google Workspace Consultancy.
- Google Workspace Health Checks.
- Google Workspace Training
- Google Workspace Cloud-to-Cloud backup
Business Intelligence
Specialising in Business Intelligence, we help organisations turn their data into meaningful insights so they can make informed decisions and accelerate business performance.
Utilising best-in-class tools such as Microsoft Power BI, our expert business intelligence service team brings all your key reporting data together into one powerful interactive report, removing siloes and ensuring one accurate view of business performance.
With easy-to-use dashboards and rich visualisation, we’ll enable you to analyse data with greater speed and understanding – so you can discover more insights and reach new levels of efficiency and growth.
Cloud Support and Backups
If your corporation is not currently utilizing the cloud platform,you are not only losing your advantage over your competitors, but you are performing at a reduced level of efficiency.
SplashDict's corporate IT solutions offer you cost-effective cloud services as a legacy system data structure alternative and provide the onsite computer support you need to make that transition as smooth as possible.
Our consultants are on hand to answer your questions, provide training on your applications, improve adoption rates, monitor your systems and help out with any potential issues.
IT Procurement
SplashDict identifies, procure and supply your full range of IT and communication services, systems and solutions.
We'll handle your complete procurement process, from consultation right through to product supply. We’ll even assist with configuration, installation and ongoing IT support if you need it.
What we can supply;
- Computers: Desktop pcs, Macs, laptops, notebooks, iPads and monitors, as well as servers and backup and storage solutions.
- Networking: Cloud and hybrid solutions, wired and wireless, switches, routers, leased lines and broadband.
- Communications: Telephone systems, VoIP handsets and accessories, mobile devices and smart phones.
- Printers, keyboards, mice, scanners and other peripherals.
- Operating systems and server applications.
- Business and productivity suites such as Office 365 and Microsoft Teams.
- Anti-virus, anti-spam & security solutions.
- Business continuity & data backup protection.
Virtual Events Management
Whether you’re retooling a conference plan or building a virtual event plan from the ground up, our expert team will work closely with you to craft a meaningful virtual event.
Here’s a brief list of some kinds of events that are easily run as virtual events:
- Entertainment (speeches, live music, etc)
- Educational webinars
- Fundraising events
- Workshops & classes
- Virtual conferences
- Virtual company celebrations (anniversaries, milestones)
- Virtual employee meetings
- Virtual employee recognition events
- Virtual press conference
- Virtual product launches
- Virtual sales meetings and training programs
- Virtual town hall meetings
FAQs.
If you’re interested in our Business I.T Support and want to know more, you can find some of our frequently asked questions below.
Information technology (IT) services are the services that allow businesses to access the technical tools and information they use for their operational processes and daily tasks.
Often, teams with expertise in IT or computer science manage these services for organizations in many industries.
Depending on an organization's business type, IT services team can either comprise internal teams or external IT teams. For instance, in the medical field, an IT team for a hospital may provide services that keep hospital databases operational and easy to use for staff members.
In a small business setting, IT services can include online storage accounts for business data and network security for transactions over the internet.
Information technology (IT) services are the services that allow businesses to access the technical tools and information they use for their operational processes and daily tasks.
Often, teams with expertise in IT or computer science manage these services for organizations in many industries.
Depending on an organization's business type, IT services team can either comprise internal teams or external IT teams. For instance, in the medical field, an IT team for a hospital may provide services that keep hospital databases operational and easy to use for staff members.
In a small business setting, IT services can include online storage accounts for business data and network security for transactions over the internet.
Do You need Business IT Support Services?
WE CAN HELP.
Find out more about how our services can help you, or get in touch with us today to hire your very own IT support department with a dedicated account manager.
